Process map
I chart the workflow step by step, from first customer contact to settlement, with bottlenecks and every point where work waits for a human.
Quantified losses
Every bottleneck gets a price: hours × rate + lost leads + cost of errors. You know what the status quo really costs you.
ROI model per automation
For every candidate: build cost vs monthly saving and projected payback time. You decide with numbers, not gut feeling.
Deployment roadmap
Ordered by return, from quick wins that pay back in weeks to bigger builds. Every item scoped and priced.
Architecture recommendation
Which tools, which integrations, what to self-host. Everything open-source on your API keys. You can execute the roadmap with me or with anyone else.